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What is Integrated/Coordinated Care?

Management and communication of client care activities between two or more healthcare professionals, as well as the client, to ensure proper delivery of necessary services. Managing care involves healthcare professionals collaborating, sharing medical information and providing linkages to establish a client-specific treatment plan that addresses one’s biological, psychological and/or social needs. 



Integrated/Coordinated Care at Tessie Cleveland:

Access to coordinated care is a major issue in L.A. County. Community members with various health needs typically require physical health, mental health, substance abuse, and/or social services. Lack of care coordination leaves clients and their families feeling frustrated and confused, leading to an increase in medical expenses and mistrust in the health care system. 


As a grantee of Substance Abuse and Mental Health Services Administration’s Certified Community Behavioral Health Clinic (CCBHC) initiative, Tessie Cleveland Community Services (TCCSC) plans to play a role in increasing earlier access and integration to medical, mental health and substance use disorder services, as well as earlier diagnosis of serious medical conditions for those in need. 

Who We Serve

We serve populations of all age groups with a variety of supports and programs in Los Angeles County (although we accept clients from outside of the county). TCCSC’s targeted population is among the highest risk and/or at-risk, disadvantaged, underserved, and un-served in the nation. 

City Skyline

Our Approach

Building on L.A. County’s Shared Core Practice Model (SCPM) while expanding our integration with primary care to ensure our clients have access to high-quality and coordinated care. We will also seek to improve clients’ experience, reduce costs, and develop a fully sustainable model as a result of utilizing tracking and reporting to identify at-risk individuals and best practice interventions. 


In cooperation with our field-based care model to meet clients at their preferred locations to provide our MH and SUD programs, TCCSC will implement several initiatives which will improve the overall health of those we serve. SERVICES ARE AVAILABLE TO EVERYONE, including those who are under or uninsured, on Medi-Cal/Medicaid, veterans, people without housing, and individuals with serious mental illness and/or substance use disorders/chronic addictions. 

Comprehensive services include, but are not limited to: 


  • Expanded access to care 

  • Crisis stabilization 

  • Mental health treatment 

  • Substance abuse prevention 

  • Nurse support 

  • Physical care 

  • Care Coordination 

  • Case Management 


Our Goals

  • Increase care coordination by integrating MH and SUD services with physical health and universally screening our clients to determine if they desire/need services 

  • Assist people in becoming independent and integrated into the community as they experience recovery  

  • Reducing homelessness and unnecessary hospital stays 

  • Improve outreach to veterans, including homeless veterans, targeting VFWs 

  • Expand addiction and MH services 


Los Angeles, CA 90044 

   9621 S Vermont Ave.

323-586-7333 x 9000

If interested in receiving services, please complete and submit form below:

- Inquiry Form -

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