To file a grievance at our agency, please complete the following form and submit it to our office.
LA County Department of Mental Health
LA County Department of Mental Health has an Office of Patient Rights that advocates to protect the rights of mental health care recipients. Clients with concerns can contact the Patients’ Rights Office at (213) 738-4888 or (800) 700-9996. Information about their Beneficiary Client Grievance Forms and Grievance Appeal Procedures are available on their website which is available in the link below.
As a Joint Commission accredited institution if you, as our client, have any concerns about the safety of your care, you can report a patient safety event.
Report a Patient Safety Event
How do you file a concern/complaint?
Online: Submit an update to your incident (You must have your incident number)
Mail: Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181