Client Safety

Beneficiary Grievance

At Tessie Cleveland Community Services we take the safety of our clients very seriously. Please click here to view our Client Rights and Responsibilities pamphlet.

 

To file a grievance at our agency, please complete the following form and submit it to our office.

 

TCCSC Beneficiary Grievance

 

LA County Department of Mental Health

LA County Department of Mental Health has an Office of Patient Rights that advocates to protect the rights of mental health care recipients. Clients with concerns can contact the Patients’ Rights Office at (213) 738-4888 or (800) 700-9996. Information about their Beneficiary Client Grievance Forms and Grievance Appeal Procedures are available on their website which is available in the link below.

 

LA County Office of Patient Rights 

 

Joint Commission

As a Joint Commission accredited institution if you, as our client, have any concerns about the safety of your care, you can report a patient safety event.

Report a Patient Safety Event 

How do you file a concern/complaint?

Download the form for reporting a patient safety concern by mail or fax

https://www.lacounty.gov/

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